Organisations are constantly developing. We can support the sustainable development of your organisation; a process in which the development of vision, strategy, structure, teams, employees and work relationships go hand in hand. The integration of consultancy, training and coaching is the key to this development being successful.

Since 1988 xpand has supported a wide variety of organisations in various European countries, from municipalities to large corporations, from universities to small companies, from hospitals to churches, from non-profit organisations to schools. Since 2012 xpand has been a trusted advisor and training facilitator in South Africa for a wide variety of organisations, such as the Power Group, Mertech Investment Group and Doxa Deo.

The successes of organisations are always the result of the organisation’s goals. Success is achieved by enthusiastic employees that can associate themselves with the organisation and its goals. This includes everyone: the board, the managers, the teams, and the individual employees. We gladly also support you in making teams more efficient, in integrating individuals into the team, and into the organisation.

During the past 10 years one thing has become absolutely clear: the future of an organisation cannot be planned any longer. The marketplace and society are changing at an incredible pace, which makes it increasingly difficult to develop a meaningful and realistic strategy.

We can help you to develop such a strategy and support you in translating it into effective daily operations. Some of the core questions that are addressed during such a process are:

• What is your mission and vision, for today as well as for the future?
• What are your target groups and how will they develop?
• How do you use your core competences, and how do you convert these into products and services that best match the needs and wishes of your clients?
• Where does the focus have to lie within your organisation in order to build inspiring customer service (to ensure that your clients become fans and stay fans of your organsation or products)?
• How do you translate strategic goals into realistic steps?

In order to have a quick-witted organisation in the 21th century you need to be able to adjust structures in light of new challenges, new customers and new generations of employees. 20 years ago a clear hierarchical structure still worked very well. However, structures have to be much more flexible these days. We believe in the unique strength of your organisation and we would gladly be a partner in developing and improving it.

We would gladly support you to develop and improve your organisation. Some of the core questions that are addressed during such a process are:

• What are the bottlenecks within the current structure?
• How can you ensure – with less structure – that work gets done more effectively and with greater enthusiasm?
• How can the structure be adjusted in such a way that customers are served in an optimal way?
• Are the right people at the right spot?
• How do you develop your organisation in such a way that you will attain a place amongst the top employers within your branch (‘the war for talent’)?

xpand is a trusted partner that advises and supports organisations that are experiencing transformational processes. A transformational process is a part of continuous organisational development – of the continuous changes that all organisations are facing daily. Such a transformational process is often inevitable and/or initiated by the organisation as part of its strategy. Self-responsibility, self-consciousness, and entrepreneurial spirit that are present in the human potential are essential. Because every organisation and every transformational process is unique, every consultancy process is customized to match the exact situation.

Our strength lies in our expertise in developing the individuals, the teams and the organisation. We work with both top-down and bottom-up approaches. xpand’s core competences are: strategy-, organisational-, staff- and leadership-development. Transparency characterizes our work, in the sense of clear structure and clear communication, as well as active cooperation with you as our customer.

A clear process is the starting point. The 5 global phases are:

• Intake
• Plan of action
• Strategy development, organisational development, staff/team development
• Implementation and integration
• Training and coaching